Users' questions

How do I claim warranty on my Skullcandy earbuds?

How do I claim warranty on my Skullcandy earbuds?

Here’s a summary of how the process works:

  1. Submit a Warranty Claim by clicking the link below and filling out the form.
  2. Receive an email with shipping instructions.
  3. Send in your Skullcandy product.
  4. Receive a package with your replacement product.

Do Skullcandy headphones come with a warranty?

1-YEAR GLOBAL WARRANTY on all Headphones All Skullcandy products (“Products”) are backed by a 1-year limited warranty.

Will Skullcandy replace earbuds?

Our Fearless We believe that freedom from wires should also come with freedom from worry. That’s why all Skullcandy true wireless earbuds come with our Fearless Use Promise: If you ever break or lose a part of your product, we’ll replace it at a discount.

Can Skullcandy headphones be repaired?

So what should you do about your broken Skullcandy headphones? Click here to visit Skullcandy’s warranty page to request a replacement. It only takes a couple minutes, and Skullcandy will send you a replacement pair of headphones if they deem yours to be broken enough.

How do I get my invoice from Skullcandy?

If you’ve bought the product from Headphone Zone’s webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice.

Is Skullcandy a good brand?

Skullcandy makes good headphones with excellent sound quality. They also feature durable designs that look cool, the battery life lasts a long time, they connect easily, and the price is affordable. Skullcandy headphones also feature special sound technology that sets them above par in comparison to other brands.

Does Skullcandy warranty cover lost?

We are not responsible for items lost in transit. For this reason, we highly recommend getting a tracking number or delivery confirmation when shipping your package. A warranty claim must be submitted for each product that is being sent in.

How long do Skullcandy headphones last?

If you want to conserve battery life, plug in for a wired ANC experience, which should last up to 40 hours. If you don’t ever use your headphones, they should stay charged for roughly 3 years!

Why does Skullcandy left earbud not work?

A major cause of this can be debris blocking the charging pins at the button of the case, or the earbuds may not be sitting on the case effectively due to incorrect positioning of the earbud’s in-ear gel.

What carrier does Skullcandy use?

Orders will ship UPS Next Day Air services and your shipment will be fully trackable. This ships UPS via Air services with full tracking details available.