How would you describe Zappos company culture?
Zappos is known for its weird, family spirit, and fun workplace culture. Happiness is at the core of Zappos culture. Great culture leads to employee happiness; happy employees drive higher engagement and profitability, and low turnover. Zappos has a customer-centric culture, as expressed in its purpose and core values.
What makes Zappos a great place to work?
Zappos.com is consistently rated as one of the best places to work in the country and has built a reputation as the gold standard in customer service. We treat our customers like family,” Roz responded.
What type of business is Zappos?
Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
What is special about Zappos?
Since our humble beginnings, Zappos has been a customer-obsessed company that focuses on delivering a WOW experience. We aim to inspire the world by showing it’s possible to simultaneously deliver happiness to customers, as well as employees, vendors, shareholders and the community, in a long-term, sustainable way.
What can you learn from Zappos?
According to Hsieh, Zappos has ten core values from which the company develops its culture, brand and business strategies:
- Deliver WOW Through Service.
- Embrace and Drive Change.
- Create Fun and A Little Weirdness.
- Be Adventurous, Creative, and Open-Minded.
- Pursue Growth and Learning.
Is Zappos still a great place to work?
82% of employees at Zappos.com, Inc. and its Subsidiaries say it is a great place to work compared to 59% of employees at a typical U.S.-based company.
What is the importance of training for Zappos?
Zappos understands the importance of sufficient training and submerges each new employee in it’s in-house program to learn about the dynamic company culture, the business processes, and strategy. After about one week of what appears to be a normal training, things get kind of insane.
How does Zappos create a good work environment?
Zappos consciously creates and reinforces its corporate culture. The work environment provided for employees won’t attract every job searcher, and it’s not for every employee. But, the people who fit the corporate culture thrive working for Zappos.
What does it mean to be a Zappos employee?
As a company that uses a self-managed organizational structure, we encourage Zapponians to identify areas of opportunity within the organization and propose solutions. At its core, self-management means knowing exactly what you are responsible for and having the freedom to meet those expectations however you think is best.
What are the 10 core values of Zappos?
“Create Fun and A Little Weirdness” is one of the Zappos’ 10 Core Values, and with that we celebrate everyone’s unique personality. By allowing employees to be comfortable and themselves at work, we make it easy for them to build genuine connections.
Why does Zappos have a culture of collision?
Hsieh institutes practices like this because he believes good ideas, conversations, and connections stem from collision. The culture of collision grows Zappos into a company where new ideas flourish.