Helpful tips

How do I lodge a complaint to Vodacom?

How do I lodge a complaint to Vodacom?

You can get in touch with customer care agents on your cellphone by dialing 135, via email on [email protected], via live chat at (Mon to Sun from 06:00 to 22:00), like us on Facebook and follow us on Twitter @Vodacom.

How do I activate my Vodacom SIM card?

Vodacom SIMs can be activated by us remotely in bulk by using the ICCID. For manual activation, insert SIM into a phone and dial 100. Flickswitch can supply, RICA and activate Vodacom SIMs in bulk.

How do I contact Vodacom customer care?

Call us

  1. RSA landlines or cellphones: 082 135.
  2. From abroad: +27 82 135.
  3. Vodacom Repair call centre: 082 1944.
  4. Vodacom Life Insurance: 082 13 911.
  5. Data Support: 082 135.
  6. Sales and upgrades: 082 17844.
  7. Cancellations: 082 1958.
  8. Vodacom Fibre: 082 1904.

How do I cancel my Vodacom contract?

If you want to make Vodacom cancellations, or you are having second thoughts the Vodacom phone contracts, you can reach the Vodacom call centre at 082 111. To get to cancelling Vodacom cellphone contracts, you first go to Vodacom account queries and then under that go to cancellations.

How do I check my subscriptions on Vodacom?

If you have a Vodacom SIM card, you can dial *135*997# and select option 1 to see which services you are subscribed to. You can also select individual options from the list if you want to unsubscribe from a specific service.

How do I check my Vodacom contract?

My Vodacom App Download the app from your app store to get access to all of these details while you’re on the go. Once you’re in the app, go to Account Overview and then Account Details. Here, you will see the name of your plan and its details – you may need to scroll down a little.

How do I speak to a Vodafone customer care representative?

1) You can call the customer care on 199.

What happens if I cancel my Vodacom contract?

If you do choose to terminate this Agreement during the Initial Period or a Renewal Period, you will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and you will have to pay all outstanding amounts in respect of the Services and/or Apparatus related to the Services.

How do I check my subscriptions?

Find your purchases, reservations & subscriptions

  1. On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.
  2. At the top, tap Payments & subscriptions.
  3. Tap Manage purchases, Manage subscriptions, or Manage reservations.
  4. To see more details, select an item.

How do I find unwanted subscriptions?

Android: Tap the ‘Play Store’ icon on your device. On the top left corner tap on the ‘Menu’ (3 horizontal line icon). This will take you to a screen from which you can choose the specific ‘Account’ that you are concerned about. Tap on ‘Subscriptions’ to view a list of all services that you paying for.

What can I do with my Vodacom card?

Get exclusive app offers and buy airtime or data with your debit or credit card. You can also save your card details to make payments even more convenient. Stay in control and check all your airtime, data and other balances. The nifty Detailed Data Usage tool allows you to see exactly where your data is being used.

How to set up Vodacom SA APN settings?

Vodacom SA APN settings can be manually configured in your device to access internet with Vodacom SA in South Africa. We have 2 manual configuration APN settings for Vodacom SA above. Try one by one until you get your internet working in your device.

Where do I go to get my Vodata SIM card?

I think you’ll need to get your sim provisioned for vodata first by dialing 111 or 082155, if it hasn’t been done already. And then to get the vodata menu on your phone, enter *141*777# on your phone and press the dial button.

Can You track data usage on my Vodacom app?

Yes you can, the My Vodacom App allows you to track and stay in control of how much data and airtime you use. Don’t forget you can also make use of the Detailed Data Usage to view which websites and Apps are using your data. 2. How do I send a Free SMS using the My Vodacom App?