Users' questions

How do I find my Synology?

How do I find my Synology?

You may find your Synology NAS via either of the following tools:

  1. Web Assistant: Enter in the address bar of your web browser.
  2. Synology Assistant: Open Synology Assistant desktop utility.

How do I make Synology discoverable?

If your Synology NAS is running DSM 6.2 or above, or your computer is running Windows Vista or later, tick the Enable Windows network discovery to allow file access via SMB checkbox at one of the following locations in DSM: For DSM 7.0: Control Panel > File Services > SMB tab > WS-Discovery.

How do I access my Synology NAS on Android?

Manage your Synology NAS with DSM mobile

  1. Open your mobile web browser.
  2. In the address bar, enter the IP address of your NAS.
  3. Enter your DSM account name and password and tap Sign In.

How do I access my Synology NAS remotely?


  1. Set up QuickConnect. Go to Control Panel > QuickConnect. Check the Enable QuickConnect box.
  2. Share files on your NAS using QuickConnect. With QuickConnect enabled, you can easily share files stored on your Synology NAS to anyone without worrying about port forwarding.

How do I remotely connect to my Synology NAS?


  1. Go to Control Panel > QuickConnect.
  2. Check the Enable QuickConnect box.
  3. If you do not have a Synology Account, click Log in to or register a Synology Account.
  4. Create your own QuickConnect ID in the QuickConnect ID field.
  5. If you do not see the QuickConnect DSM link, click Advanced and make sure DSM is enabled.

Is Synology’s QuickConnect secure?

Synology’s Quick Connect allows easy to setup access to these services. However, Quick Connect is less secure for passing sensitive data over the internet and therefore dismissed by our team as a secure way to conduct business. Quickconnect does not require port forwarding on your router for remote instant access.

Where to buy Synology NAS?

Best answer: The best place to purchase the Synology DS119j NAS is on Amazon where you’ll find the best prices, promotions, and post-purchase support. Amazon: Synology DS119j ($119) Amazon has come a long way over the past two decades.

What is Synology QuickConnect?

Synology QuickConnect. Synology has a feature called QuickConnect, which allows you to connect to the NAS at home without using any IP addresses. The servers at Synology will communicate with your NAS through a Synology account, allowing you to maintain a connection even if your ISP refreshes your external IP.

How do I Reset my Synology NAS?

In total, there are three ways to reset a Synology NAS: resetting just the network settings (which will also reset the admin login password), resetting and reinstalling DiskStation Manager (still keeping all your data intact), or resetting everything (including erasing all data on the hard drives).