How can I call DFA landline?
For Passport, Authentication, and Other Consular Inquiries, the public may call the Client Concerns Unit at (+63)977-353-3942 (Globe) or (+63)961-567-9324 (Smart).
Is DFA hotline 24 hours?
The public is advised to call the alternate DFA line 651-9400. Consular lines are open during regular office hours, Monday-Friday, 8:00 am – 5:00 pm.
How do I contact DFA by phone?
- For Passport Appointment Concerns: (02)8234 – 3488.
- For Passport, Authentication and other Consular Inquiries: (02)8651 – 9400.
- Passport Releasing Hotline: 0939-320-0569 (Smart)
- Authentication Concerns Hotline: 0966-410-8465(Globe),0967-307-3111(Globe)
- Visa Hotline: 0955-852-3251(TM)
- Email address:
Is DFA open during lockdown?
In view of the current health emergency arising from the COVID-19 pandemic, applications for consular services are strictly by appointment only.
Can I still pay my passport appointment after 24 hours?
You cannot cancel an unpaid DFA appointment. This is impossible because cancellation requires an appointment code. The figure is only sent to you after making payments within 24 hours through your payment reference number. If you try to pay after the specified time, it will be rejected.
What is the requirements for OFW passport renewal?
Passport Renewal for Overseas Foreign Workers
- Seafarer. Original and photocopy of the following: Valid Seaman’s Book. Philippine Passport. SRC ID. Two valid government-issued IDs.
- Land-based OFW. Original and photocopy of the following: Valid Seaman’s Book. Philippine Passport. Two valid government-issued IDs.
Where do I file a complaint against DFA?
FEEDBACK AND COMPLAINTS How to file a complaint? Complaints may also be sent via email: [email protected] and/or [email protected] .
Where is the DFA Robinson Galleria branch located?
DFA Robinson Galleria Branch. Office Location Address: Level 1 Lingkod Pinoy Center, Robinsons Galleria, Quezon City. Hotline Telephone Number: 631-0806.
Where is the DFA office in Quezon City?
DFA NCR North (Robinsons Novaliches) Address: Quirino Highway, Novaliches, Novaliches, Quezon City, 1118 Metro Manila (across SM City Fairview) Contact Number: (02)834-4000.
When to go to Robinsons Galleria for passport release?
Applicants who have passports for release on October 30 and 31 at DFA NCR-Central are advised to visit Robinsons Galleria to claim their passport. They are requested to bring their official receipt to claim their passport. END .
Is there still consular services at DFA NCR-central?
DFA NCR-Central suspended its consular services on October 30 due to the fire incident that struck Robinsons Galleria. Passport applicants who have scheduled appointments at DFA NCR-Central may still proceed and apply for their passport at DFA NCR-East (SM Megamall) and DFA Aseana (Parañaque City).
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