Can a buyer revise feedback on eBay?
As described by eBay, feedback revision is when a buyer can change their review or rating of a seller, provided that a request to do so has been sent to them. eBay allows buyers to change their rating because sellers can often resolve difficult situations with excellent customer service.
How many times can a buyer revise feedback on eBay?
Send a feedback revision request to your buyer You can only request a revision for feedback that is less than 30 days old. You can make 5 feedback revision requests per calendar year. For every 1,000 feedback ratings you receive during the year, you can make 5 additional feedback revision requests.
Can a buyer revise positive feedback?
Once you’ve submitted positive feedback for a seller, you can’t change it to neutral or negative feedback.
Can you challenge bad feedback on eBay?
If your efforts to resolve the issues directly with the unsatisfied customer have failed, eBay gives you two venues for disputing negative feedback: you can submit a formal request through eBay for the buyer to revise his feedback, and you can post your own argument about why the feedback is inaccurate for eBay to …
Can a seller leave a buyer negative feedback?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention.
Can buyer remove negative feedback eBay?
Ask a customer to remove their negative feedback on eBay You can ask any buyer to revise or remove their negative feedback, but there’s a catch. You can only request five revisions for every 1,000 pieces of feedback you receive in a year. In these situations, a customer may even send you a request to make a revision.
Why can’t seller leave negative feedback on eBay?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.
What can you do about negative feedback on eBay?
You can send a request to a seller to remove their negative feedback from your account’s feedback profile. Simply select the relevant piece of feedback and add a note about why you are sending the request. Then, click send. This request will be valid for ten days.
What happens if I leave negative feedback on eBay?
A negative rating lowers a seller’s feedback score by 1 point. If the sales occurred in the same week we raise your feedback score by a total of 1 point, regardless of the number of positive ratings you received from the seller within the week.
How do you request a feedback revision on eBay?
How to request feedback revision on eBay Using your web browser of choice, navigate to www.ebay.com and log into your account. Move your cursor over your name in the top-left corner of the home page to make a drop-down menu appear. In the “My eBay Views” window on the left-hand side of your “Account Settings” page, click Feedback.
How to send eBay feedback revision request?
Go to the Request Feedback revision page from the Feedback Forum or from your Feedback Profile.
Does eBay ever remove unfair negative feedback?
If the buyer refuses to change the unfair Feedback, you can contact eBay customer service and ask them to intervene . Take note that eBay will only remove Feedback “in certain exceptional cases,” such as violations of the profanity policy. Aug 15 2019
How do you change negative feedback on eBay?
When a buyer posts negative Feedback accidentally, you can ask them to change it using the Request Feedback Revision page. If there is no response from the buyer, you can go to the Report Feedback page and explain the situation directly to eBay so they can handle the negative Feedback removal.