Users' questions

Why does my external hard drive keep disconnecting?

Why does my external hard drive keep disconnecting?

If your external hard drive keeps disconnecting, then possibly it is because of the power-saving feature. There is a USB selective suspend feature in Windows that turns off USB devices after a while to save power. This feature is designed to prevent your computer from using unnecessary power.

Why does my Transcend hard disk not detected?

Hard drive not detected error/issue can be caused by the following situations: The USB driver has become unstable, outdated, or corrupt. USB ports become faulty, damaged, or broken. Partition issues on your external USB device.

How do I fix Transcend external hard drive not detected?

I’d strongly recommend you try to connect the external HDD using a different USB cable and also try plugging it to another USB port on your laptop. I’d also suggest you go to Device Manager and make sure all your drivers are working properly (the one for the external drive and the USB hub controller drivers).

Why does my hard drive keep disappearing?

Update Device Drivers. Device Drivers play a crucial role in your drive’s recognition to the computer. If the drivers are faulty or obsolete, the process may be obstructed which may result in the “hard drive disappeared” error. We would need to upgrade the drivers to the latest variant to fix the issue.

Why does USB keep disconnecting?

It can be that your USB device happens to be faulty or the USB port you’re plugging your devices into are failing. To rule out this as a possibility: Connect your USB devices to a different computer. If it’s working properly on the other computer, then your USB device is most likely at fault.

How do I stop my external hard drive from turning off?

Locate the “USB settings” section and then expand that section. Disable the “USB selective suspend setting” to set it to “Disabled” instead of the default which is “Enabled”. Now locate the “Hard disk” section and disable the “Turn off hard disk after” setting so that it is set to “0” which is disabled.

How can I recover data from a damaged hard drive?

To Recover Deleted Data from a Damaged Hard Drive:

  1. Download & Install Disk Drill on your computer.
  2. Select your hard drive & click the ‘Recover’ button.
  3. Preview files.
  4. Select & save your files.

How can I recover data from undetected hard drive?

How to Recover Data from External Hard Drive Not Recognized

  1. Launch Recoverit Data Recovery software on your computer, select the external hard disk to get started.
  2. The hard drive recovery will start scanning the disk to searching your lost data and files.
  3. After the scanning, you can check all recovered files.

Will hard drives disappear?

These faster plug-in replacements for disk drives will look more attractive as SSDs become cheaper. He concludes: “Hard disk will disappear from your data centre if you don’t need several petabytes of cold storage installed locally on your premises…

How do I fix USB randomly disconnecting?

Fixes For USB Keeps Disconnecting

  1. Do some basic troubleshooting.
  2. Update your USB drivers.
  3. Turn off USB selective suspend.
  4. Change power management settings for USB Root Hubs.

What kind of external hard drive does transcend use?

StoreJet® 25M3 Transcend’s StoreJet 25M3 ruggedized external hard drive combines supreme shock-resistant qualities with the USB 3.1 Gen 1 interface, allowing for ultra-fast file transfers and the highest level of anti-shock protection.

What are the instructions for a transcend USB cable?

Please refer to the following instructions: 1. Make sure both large ends of the USB Y-cable are connected to your computer rear USB ports for sufficient power supply. Avoid using USB hubs, extension cables or other USB devices, as they often do not supply sufficient power.

What to do if your transcend USB pen drive stops working?

With a backup, you can always survive when data loss issues occur or your Transcend USB pen drive becomes undetectable or even stop working. To do so, we’d like to suggest you back up files to another external hard drive or USB with reliable file backup software.

How to fix hard drive that keeps disconnecting?

Part 3: Fix Hard Drive Keeps Disconnecting and Reconnecting 1 Solution 1: Use a Different USB Port. 2 Solution 2: Turn off USB Selective Suspend Setting. 3 Solution 3: Prevent PC from Turning off Mass Storage Device. 4 Solution 4: Disable USB legacy support in BIOS. 5 Solution 5: Install the Newest USB 3.0 Controller Drivers.