What is the Australian Consumer Law and Fair Trading Act 2012?
The law that protects consumers in Victoria is the Australian Consumer Law and Fair Trading Act 2012. Consumer laws put restrictions on your business to ensure you’re fair in the way you: trade (online and in-person)
When did Australian Consumer Law and Fair Trading Act 2012?
8 May 2012
The Australian Consumer Law and Fair Trading Act 2012 was assented to on 8 May 2012 and came into operation as follows: Sections 1, 2, 239 and Schedule 6 item 9 on 5 June 2012: Special Gazette (No.
What does the Australian Consumer Law state?
The Australian Consumer Law (ACL) includes: a national unfair contract terms law covering standard form consumer and small business contracts; a national law guaranteeing consumer rights when buying goods and services; penalties, enforcement powers and consumer redress options.
What are the key principles of Australian Consumer Law?
The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.
What law protects consumer rights?
Deceptive Trade Practice Statutes The Federal Trade Commission Act (FTCA), first enacted in 1914, is an important federal consumer protection statute. It created the Federal Trade Commission (FTC), which is charged with enforcing antitrust statutes and promoting consumer protection.
What is Australian consumer law and Fair Trading Act?
The Competition and Consumer Act 2010 (the Act) is a national law that regulates fair trading in Australia and governs how all businesses in Australia must deal with their customers, competitors and suppliers. The Act promotes fair trading between competitors while also ensuring that consumers are treated fairly.
What does the Fair Trading Act cover?
The Fair Trading Act protects consumers from misleading and deceptive trader behaviour, and unfair trading practices. These behaviours can include anything from false claims about what a product is made from or where it comes from, unfair sales practices, and key details being hidden in fine print.
Are customers entitled to a refund?
The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days.
Who does the Australian consumer law apply to?
The ACL is a national law to protect consumers. The Australian Competition and Consumer Commission (ACCC) alongside the state and territory consumer protection agencies jointly administer the ACL. ACL applies to anyone conducting business in Australia, this can include businesses that are overseas.
What does the Consumer Protection Act cover?
The aim of the Consumer Protection Act is to help safeguard the consumer from products that do not reach a reasonable level of safety. In the safety field, this Act establishes a civil law right of redress for death, or injury, caused by using defective consumer goods (the so-called ‘product liability’ provisions).
Who does Australian consumer law apply to?
Although it is a Commonwealth law, the Australian Consumer Law has been enacted into legislation by every Australian State and Territory. This means it applies to anyone carrying on business in any Australian State or Territory or in the Commonwealth – so it applies to Government departments too.
What are the Consumer Guarantees in Australia?
The Australian Consumer Law sets out consumer rights that are called consumer guarantees. These include your rights to a repair, replacement or refund as well as compensation for damages and loss and being able to cancel a faulty service.
What is consumer protection in Australia?
Consumer protection. There is help available to protect yourself from scams, unsafe products, and unfair treatment from businesses. The Australian Consumer Law contains a range of protections to help ensure that the products you buy are safe.
What is the Privacy Act in Australia?
The Privacy Act 1988 (Privacy Act) was introduced to promote and protect the privacy of individuals and to regulate how Australian Government agencies and organisations with an annual turnover of more than $3 million, and some other organisations, handle personal information. The Privacy Act includes 13 Australian Privacy…