What is consumer under consumer protection act?
As per Section 2(7) of the 2019 Act, consumer is any person who buys goods or avails any service for a consideration and includes any user except for the person who has availed such services or goods for the purpose of resale or commercial use.
What is consumer protection simple definition?
Consumer protection means safeguarding the interest and rights of consumers. In other words, it refers to the measures adopted for the protection of consumers from unscrupulous and unethical malpractices by the business and to provide them speedy redressal of their grievances.
Which section defines consumer?
Under the new Act, “consumer” is defined as a person who “buys any goods” and “hires or avails of any service” for consideration but does not include a person who obtains goods for resale or goods or service for any commercial purpose.
Who is not a consumer under Consumer Protection Act 2019?
1-2-1c ANY PERSON WHO OBTAINS THE GOODS FOR ‘RESALE’ OR COMMERCIAL PURPOSES’ IS NOT A CONSUMER – The term ‘for resale’ implies that the goods are brought for the purpose of selling them, and the expression ‘for commercial purpose’ is intended to cover cases other than those of resale of goods.
Who is consumer and who is not consumer with examples?
Consumer is the one who is the end user of any goods or services. Consumers are unable to resell any product or service. Customers need to purchase a product or service in order to use it. For a consumer purchasing a product or service is not essential.
Who is not consumer with example?
When can a consumer file suit under Consumer Protection Act 2019?
Limitation period to file Consumer Complaint- As per Section 35 of the Act, a consumer complaint must be filed to respective District Forum within a span of two years from the date on which the cause of action or deficiency in service or defect in goods arises.
Are the aims of Consumer Protection Act?
Aim of Consumer Protection Act, 2019. The very new Consumer Protection Act, 2019 aims at providing the timely and effective administration and settlement of consumer disputes with ways and means to solve the consumer grievances speedily.