How do I check my NJOI balance?
How do I check my prepaid balance?
- SMS. To check your prepaid balance, please follow the SMS instruction below:
- Telephone (IVR) Self Service. Step 1: Dial 03-9543 8100 and select your preferred language.
- WhatsApp. Step 1: Send Hi to the NJOI Prepaid WhatsApp number at 03-9543 8100.
Can NJOI watch Astro go?
The NJOI Now Syok Syok Pass is not available for NJOI (Direct-To-Home box) users or on Astro GO.
How can I check my NJOI smart card number?
Where can I find my NJOI Prepaid account number and smartcard number? You can find your NJOI Prepaid account number and smartcard number when you log into the Online Self Service Portal. Alternatively, you can find your smartcard number right on the TV screen when you go to Channel 200.
How do I buy NJOI prepaid channels?
To purchase, go to Astro First (CH480) or Astro Best (CH481). There’s literally nothing better than watching TV with NO COMMITMENT. Get NJOI Prepaid!
How does Astro NJOI work?
The platform uses prepaid card method where one can pay for the day and amount for the prepaid channels that one wants to watch. The decoder’s HDMI output is locked out and this leaves users with composite signal and component video output.
How can I check my Astro account?
Visit https://selfservice.astro.com.my. Login with your email/ mobile number and password.
Do you have to pay for Astro go?
Do I have to pay extra to use Astro GO? No, Astro GO is a free app for Astro customers. The content available on Astro GO will depend on the subscription pack that you aresubscribed to.
How do I get a replacement NJOI card?
Can I get a replacement? Just go to the nearest Customer Service Centre for a new smartcard. RM50 will be charged for the replacement.
What is smartcard number?
Your Smart Card number is the 10 digit number on the far right on the Smartcard row. Always ensure the smartcard is inserted and that the Decoder is on at the time of making payment. Please remember to use your Smartcard number as a reference for all payments.
How do I get a NJOI package?
New customers can purchase the NJOI box for RM379 and NJOI HD Pack at RM 15 before purchasing prepaid channels and packs, for a better viewing experience. For more information on NJOI HD and the My NJOI app, go to www.njoi.com.my or send a WhatsApp message to 03-9543 8100.
How much does it cost to install NJOI?
Njoi is Malaysia’s first subscription-free satellite TV service. Enjoy selected channels on Astro with only one time payment, no monthly charges! Retail Price is RM399. Inclusive of RM100 installation charge, RM20 prepaid voucher to buy entertainment of your choice on NJOI Prepaid.
How can I get free Astro channels?
Complimentary Viewing Channels Stream all your favourite shows anytime, anywhere with Astro GO. Download Astro GO app via the App Store or Google Play. Alternatively, users can also access Astro GO at astrogo.com.my. For more information on this free preview, please visit www.astro.com.my.