Users' questions

How do I cancel my Microsoft Xbox Live account?

How do I cancel my Microsoft Xbox Live account?

You can cancel your subscription from your console. Press the Xbox button  on your controller and go to Profile & system > Settings. Select Account > Subscriptions, choose your subscription, and follow the steps to cancel.

How do I cancel a recurring subscription on Xbox Live?

Here is how to cancel or turn off recurring billing for your Microsoft subscriptions and trials, including Xbox Live and Office 365.

  1. Go to Services & subscriptions.
  2. Find the subscription and select Payment & billing > Cancel.
  3. Follow the on-screen instructions to proceed with cancellation.

How do I cancel my Xbox Live subscription on my Iphone?

If you want to cancel your subscription immediately, you need to contact Xbox Live customer service. Dial (800) 469-9269 to cancel your membership.

How do I remove my card details from Xbox one?

Press the Xbox button  to open the guide. Select Profile & system > Settings > Account > Payment & billing. In the box that contains your current payment option, select Remove. Select Yes, remove to confirm payment option removal.

How do you cancel a purchase on Xbox?

Go to the Services & subscriptions page for your account. Select Manage next to the subscription you want to cancel. Under Payment settings, select Cancel….To cancel a pre-order:

  1. Go to your order history.
  2. Find the pre-ordered content.
  3. Select Cancel item.

How do I contact Xbox for refund?

If you paid with your account balance and don’t see your purchase, you can submit a refund request. You can cancel your Xbox subscription at https://account.microsoft.com. If you qualify for a refund, you’ll be given the option to get one automatically when you cancel, and you won’t need to submit a refund request.

How do you recover deleted messages on Xbox?

Unfortunately no there isn’t anyway to restore deleted messages. You can if eligible submit a case review at HTTPS://enforcement.xbox.com and ask which message/messages violated the code of conduct. This is one reason to never let anyone, even a family member, have access to your account.

How do I cancel my Xbox Live Gold subscription on my phone?

How do I remove my credit card from Xbox Live online?

Select Profile & system > Settings > Account > Payment & billing. In the box that contains your current payment option, select Remove. Select Yes, remove to confirm payment option removal.

How come I cant remove my credit card from Xbox?

Your payment option might be attached to an existing subscription. If so, you’ll need to change how you pay for that subscription before you can remove the payment option.

How do you cancel your Xbox Live subscription?

In order to cancel your Xbox Live subscription you’re going to need access to a computer. On your web browser, go to xbox.com and sign in to your Xbox account. Click on your profile picture in the top-right corner to bring up a drop-down menu, then select subscriptions.

How do I delete a Xbox account?

Press the Xbox button to open the guide. Select System > Settings > Account > Remove accounts. Select the account that you want to remove, and then select Remove to confirm. When you’re finished, select Close.

Is Xbox Live Free?

Xbox Live Gold also provides monthly free games to subscribers and discounts for the Microsoft Store, but most of its core features are now free to all modern Xbox owners. You’ll still need an Xbox Live Gold subscription for an Xbox 360, though.

How to sign out of Xbox One?

Here are the simple steps you need to follow to sign out of your account on the Xbox One: Press the Xbox button on your controller to open the guide. Scroll across the icons at the top of the menu and click on the small profile pic to the left. In the menu that appears, scroll down to and select the ‘Sign Out’ option.