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Does EDF France have an English speaking helpline?

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Does EDF France have an English speaking helpline?

If you have difficulty reading French, you can contact an English speaking EDF adviser by mail 24/7 or by telephone from 8am to 8pm, Monday to Saturday. If you have difficulty reading French, you can contact an English speaking EDF adviser by mail 24/7 or by telephone from 8am to 8pm, Monday to Saturday.

How do I cancel my EDF contract in France?

There is no notice period: you can cancel your EDF electricity and/or gas contract by contacting us by telephone on: +33 (0)9 69 36 63 83 (price of a local call within France). An appointment is necessary if your electricity and/or gas meter is not accessible.

Is EDF a French company?

EDF Energy was formed after French energy company Electricite de France purchased London Energy. Therefore, EDF Energy is French-state-owned. It is also one of the largest distribution network operators in the UK after taking control of the UK nuclear generator, British Energy.

How do I pay my EDF bill in France?

To obtain this payment method, contact an adviser on +33 (0)9 69 36 63 83 (price of a local call within France) from 8am to 8pm, Monday to Saturday. No need for your credit card or cheque book to pay your electricity and/or gas bill!

Is it free to call EDF?

Visit edfenergy.com and click on ‘Contact us’ to fill in our online contact form. Lines are open Monday to Friday 8am to 8pm, and Saturdays 8am to 2pm. For prepayment general enquiries, please call us free on 0800 015 1733. For general enquires, please call us free on 0800 096 9000.

How do I speak to a human at EDF?

We’re here for you

  1. 0333 200 5100 (1) Mon-Fri 8am to 6pm and Saturday 8am to 2pm.
  2. 0333 200 5110 (1) Mon-Fri 8am to 6pm and Saturday 9am to 2pm.
  3. 0333 009 7111 (1)
  4. 0800 096 2929 (2) Mon-Fri 8am to 6pm and Saturday 8am to 2pm.

How do I change EDF?

Change tariff in the EDF app (available for iOS or Android): Go to ‘Profile’ Tap ‘Your tariff’…How can I change my EDF tariff?

  1. Log in to MyAccount (you may need to go sign up first)
  2. Click ‘Change Tariff’
  3. Follow the onscreen instructions.

How is electricity connected in France?

Before you can be connected to the electricity supply, (called mise en service), you will need to provide EDF with a certificate of conformity attestation de conformité. This occurs through a regulatory body called CONSUEL, who will need to inspect the property.

How do I contact EDF France?

Here are the helplines you can contact:

  1. To reach the EDF France Customer Service (in French): ☎️ 09 69 32 15 15.
  2. Getting in touch with the EDF French Customer Service from abroad: ☎️ +33 (0)9 69 36 63 83.
  3. To reach the English-speaking EDF France assistance: ☎️ 09 69 36 63 83, or +339 69 36 63 83if calling from abroad.

How long do I have to pay my EDF bill?

This is how it works: We’ll refund any money we owe you, or take your final Direct Debit payment, within 14 days of you getting your final bill (unless you’ve already paid it off). We’ll then cancel your Direct Debit, and remove your bank details from our system.